Privacy Policy

This Privacy Policy explains how SCO collects, manages and protects your personal data when you use our website or contact us. We respect your privacy and are committed to safeguarding any personal information with which you trust us.

Who We Are

SCO is an independent business. You can contact us using the following details:

• Address: 48 Woodburn Drive, Chapeltown, Sheffield, S35 1YS
• Email: [email protected]
• Phone: 07967 324044

Data We Collect and How We Use It

Our website is designed to be as light-touch as possible. We only collect the information we genuinely need to provide our services and improve our website.

• Contact Forms and Enquiries: If you contact us via our website, we use Fluent Forms to capture your message. We ask for basic details such as your name, email address, phone number and the nature of your enquiry. We use this information solely to respond to you and to discuss your requirements.
• Website Analytics: We run Google Analytics on our website to understand how visitors interact with our pages. This service collects anonymous, aggregated data concerning browsing patterns, device types and website traffic.

Data Storage and Retention

We do not hold your data for longer than is strictly necessary.

• Website Forms: Any information submitted through our website contact form is relayed directly to us via email. The website itself is programmed to delete all form input data automatically after 30 days.
• Customer Records: We retain customer data for the lifetime of the initial enquiry or for the duration of our active business relationship – whichever is longer. Once our relationship concludes and we no longer require your data for legal or guarantee purposes, we will delete it securely.

Sharing Your Data

We do not sell, rent or trade your personal data to third parties. We share information only with trusted service providers essential to our operations, such as our email host and Google Analytics.

Your Rights

Under UK data protection regulations, you hold several rights regarding your personal information. These include the right to request access to your data, the right to ask for corrections to inaccurate information and the right to request the deletion of your records.

To exercise any of these rights, or if you have questions concerning how we manage your data, please contact us at [email protected].